Logistics SaaS Platform Teams Actually Want to Use

Take a look inside this logistics SaaS platform case study to see how Lumitech helped a global tech company replace clunky third-party tools and build something better from the ground up.

Industry

    Logistics & Supply Chain

Platform

    Web

Duration

    Aug '24 — Now

Client

    London

About Project

Tech Edge is a SaaS platform built for companies that need to keep a firm grip on both their physical assets and the people who manage them. Think forklifts, fire marshals, training sessions, certifications—all tracked in one place.

Before Tech Edge, our client was using a third-party system. Technically, the platform worked, but wasn’t really convenient in a long-term perspective. It charged extra to add any new asset, limited scalability, and drained money from the business. 

That’s when they decided to take control and build something of their own: a flexible, modern logistics management system that could scale with their business, not against it. Each client company using Tech Edge would need a fully isolated environment with custom dashboards, asset types, and booking rules, all without compromising usability or data security.

We brought that vision to life through end-to-end web development services. Tech Edge was planned and built to bring visibility, control, and real-time insight into B2B logistics operations. 

Header image for Tech Edge case study

Interesting Facts:

  • The platform supports multi-level company hierarchies and role-based data access, down to region or location.

  • Tech stack includes Google Cloud Platform, TypeScript, Next.js, Node.js, Fastify, and PostgreSQL.

  • The system calculates and visualizes over 78 key metrics in real time across multiple data domains.

  • Conflict-aware booking reduces scheduling mistakes and saves hours of manual coordination.

Client Request

Our client, a global tech company operating in the logistics industry, had been relying on third-party software to manage practically all of their operations, from assets to people, training, and certifications. But over time, it became clear that the system they were using wasn’t built to keep up. Any time our client tried to grow, they met some kind of limitations. Adding a new vehicle or user? – Extra charge. Customizing workflows to fit the business? – Bend the tool while it barely lets you to. 

So they made a strategic decision: build their own SaaS logistics solution. One that could serve multiple companies from a single codebase, keep client data fully isolated, and offer all the features they were missing before. 

We came in to help them make that happen.

Display of Tech Edge platform (assets)

Approach

This wasn’t a design exercise. It was a deep dive into how real operations teams work and where they get stuck.

So, here’s what we did:

  • Built a modular backend with multi-tenant architecture and dynamic access control to support client-specific configurations

  • Developed a booking engine smart enough to detect conflicts, validate availability, and show everything in a visual calendar.

  • Layered in caching (Redis, in-memory) and indexed PostgreSQL to keep the platform responsive, even at scale.

  • Designed dashboards and forms that feel clean but powerful, hiding complexity behind smart defaults.

  • Used a cloud-native stack to ensure the platform runs smoothly and scales easily.

Display of Tech Edge dashboard

Challenges

  1. Supporting multiple clients with isolated data (Multi-tenant architecture) When you're building a logistics SaaS platform that serves several companies at once, you need airtight data separation. Our client wanted every organization to have its own space with different asset types, course modules, user roles, and dashboards—without the risk of overlap. That’s why we implemented a role-based multi-tenant architecture, where each client could operate in full isolation but have the same system foundation.

  2. Real-world booking needs with built-in conflict logic Logistics teams don’t have time to sort out overlapping sessions or chase instructors. Bookings had to account for instructor availability, attendee caps, prerequisites, and schedule clashes — all in real time. We built a booking engine that does the hard part: automatically catching conflicts, validating inputs, and showing availability clearly in a shared calendar view.

  3. Delivering live insights from large, messy data SaaS for logistics often means pulling data from many sources: assets, teams, locations, training sessions. But surfacing useful metrics, and doing it fast, was a key challenge. We used async queries, Redis and in-memory caching, plus database optimization to calculate over 78 metrics in real time without slowing things down. 

Core Features

  1. Multi-tenant architecture built for real-world logistics Tech Edge was designed from the ground up to serve multiple organizations inside one system, without letting their data or rules overlap. Each company gets its own space with dashboards, roles, asset categories, and workflows tailored to how they operate. It’s a flexible setup that makes sense for the logistics industry, where no two operations are exactly alike.

  2. One place to track all the moving parts From forklifts to field staff, the platform keeps tabs on both assets and the people responsible for them. You can see who’s certified to do what, where your equipment is, and what’s coming up next, all without digging through disconnected tools.

  3. Bookings that don’t break things We built a booking system that actually understands logistics. It checks for double-bookings, validates instructor availability, and tracks prerequisites before confirming anything. Everything shows up in a shared calendar, so teams can plan without stepping on each other’s toes.

  4. Dashboards that reflect real operations There’s no point collecting data if it’s buried in spreadsheets. So we surfaced 78+ metrics, live, across teams, roles, and sites. Managers can spot gaps in training, see what’s overdue, and make decisions based on what’s really happening, not guesswork.

  5. A calendar that connects the dots Instead of five disconnected scheduling tools, Tech Edge brings everything into one calendar: training sessions, asset bookings, inspections, certifications. Filters make it easy to drill into what matters: by location, team, status, or asset type.

  6. A system built in modules, not monoliths Everything under the hood runs as its own service, from booking logic to analytics. That means if one part needs to scale, update, or be rebuilt, the rest of the platform stays stable. Less risk, more agility.

  7. Built for the long haul (and heavy traffic) Tech Edge runs on Google Cloud and was built with the SaaS for logistics industry in mind. It handles onboarding new clients, spikes in usage, and real-time updates without slowing down — even during peak hours.

Display of Tech Edge features

Summary

Our client didn’t want a bloated enterprise suite. They wanted something clean on the surface and powerful under the hood. Something ready to grow with them. 

So now, instead of working around the limits of third-party systems, our client has one platform created to perfectly fit their workflow, and no need to obsess about extra payments for every small change or add-on. Assets, people, training, timelines – all of them are now managed in one place, with real-time visibility. 

Tech Edge isn’t just a tool, it’s a shift in logistics SaaS and how teams manage their day-to-day operations.

Let’s talk if you need to build something similar for your logistics, training, or enterprise resource management.

Industry

Logistics & Supply Chain

Platform

Web

Duration

Aug '24 — Now

Client

flag

London

Services

Technology Stack

  • React

  • Node

  • Fastify

  • Next

  • Typescript

  • AWS

Ready to bring your idea into reality?

  • 1. We'll carefully analyze your request and prepare a preliminary estimate.
  • 2. We'll meet virtually or in Dubai to discuss your needs, answer questions, and align on next steps.
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Denis SalatinFounder & CEO
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