Reimb.ro: The Ultimate Amazon Reimbursement Service for Sellers

Discover how Reimb.ro helps sellers streamline reimbursement claims with a powerful Amazon reimbursement service. Maximize your refunds through accurate audits and efficient FBA reimbursement tracking.

How we helped Reimb.ro create a high-impact Amazon reimbursement service that maximizes FBA refunds for sellers through automation and audit-driven accuracy.

About Project

When you use Fulfillment by Amazon, also known as FBA, your items can sometimes get lost or damaged in Amazon’s warehouses or during shipping. Reimb.ro helps you get your money back for those losses.

Reimb.ro has the following functionality:

• Automates the reimbursement process.

• Performs detailed audits of seller accounts.

• Identifies lost or damaged inventory.

• Files claims efficiently. 

The service not only maximizes refunds but also saves sellers time and effort. The project’s goal is to simplify a complex process, ensuring sellers get the financial recovery they deserve from Amazon.

Interesting Facts

• Our clients are from Canada, selling items on Amazon for years. They wanted to create a handy and reliable reimbursement service so as not to lose money when their products are lost or damaged.

• Reimb.ro is not focused on customers but on sellers, who often lose profits because of Amazon’s transportation issues. 

• Reimb.ro, a platform we helped to develop, strictly follows Amazon's policies and doesn’t use any bots or scripts.

Client Request

The client’s goal was to create a convenient and user-friendly reimbursement tool for Amazon sellers. However, there were some limitations provided by Amazon, such as a prohibition on using bots. Therefore, the Lumitech team needed to explore and analyze all of Amazon’s rules and regulations to make sure the new service meets all of them. 

Of course, there were also particular technical requirements and propositions for tool usage from our customers. During meetings and conversations, we’ve chosen the best approaches to developing an FBA reimbursement platform that met both clients’ needs and Amazon's rules. 

Lumitech was responsible for creating a powerful and user-friendly service that simplifies the reimbursement process by the following:

• Scanning for opportunities. Reimb.ro automatically identifies lost or damaged items that are eligible for reimbursement.

• Guiding. The platform offers comprehensive step-by-step instructions for submitting claims.

• Tracking claims. After you’ve submitted a claim, Reimb.ro will monitor their status in real time.

Core Features

1. Custom-Fit for Different Types of Sellers

Whether you're a new Amazon seller navigating your first FBA shipment or a seasoned pro, Reimb.ro adapts to your needs. The platform is designed with flexibility in mind, offering tailored tools and expert-backed workflows that simplify the reimbursement process.

2. Easy-to-use and Efficient

Reimb.ro replaces the complexity of traditional reimbursement agencies with a streamlined, intuitive interface. Users can initiate and manage reimbursement claims in just a few clicks. Moreover, it speeds up the refund process so sellers can focus on scaling their business. Lumitech consistently adopts the newest and most str

aightforward solutions to create user-friendly products.

3. Automated Auditing Process 

Reimb.ro offers automated systems that continuously audit sellers' accounts, ensuring no claims are missed. As a result, users don’t need to track their claims manually. 

4. Recovery of Lost Profits

The platform helps sellers recover money lost due to inventory discrepancies, incorrect fees, and misclassified categories. Moreover, the process of auditing FBA accounts can be labor-intensive, especially for high-volume sellers. Reimb.ro's automated system reduces the manual work required to track down reimbursements.

5. Expertise in FBA Discrepancies

Reimb.ro has deep expertise in identifying the most common FBA errors, including lost warehouse inventory, overcharged fulfillment fees, and inbound shipment losses. Lumitech, together with the client, has chosen the most common inventory issues that may occur when selling on Amazon. As a result, the platform helps users forget about the risks of losing money because of unforeseen circumstances.

Summary

Lumitech partnered with the client to bring the vision of Reimb.ro to life — a streamlined platform for managing reimbursements. From the initial idea to the final deployment, Lumitech provided end-to-end support, including UX/UI design, backend and frontend development, and post-launch optimization. The collaboration was based on transparency, fast iteration, and clear communication, which allowed the project to move efficiently through each development phase.

The client was highly satisfied with both the process and the final result. They appreciated Lumitech's proactive approach, technical expertise, and ability to quickly adapt to changing requirements. The result is a reliable, user-friendly service that continues to gain positive feedback from its users. 

Want to know more about our services? Have an idea you want to implement? Contact us now for more details.